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Agent's Representative Course

Harcourts Course for Agent's Representatives

Welcome and congratulations on considering real estate as your career path! 


The good news is, you don't need to spend years studying for a degree to work in real estate - there are various roles availablesuting varying personality types and the hours can be flexible depending on the role you choose.


When it comes down to questioning the skills you need, it's important to remember that real estate is a 'people business' - we facilitate the sale, purchase or lease of our clients most valuable asset. You need to be especially great at delivering a memorable client experience and building long term relationships. 


3 reasons to study with us:

1. Our business is real estate and we know first-hand what potential employers are looking for. We are also a registered RTO.

2. We offer a placement service within our network. We have over 80 offices in Victoria and we are always hiring.

3. We are price competitive.



Click to register for our January course:

3 Day Course: 15th-17th January, 2019


The in-class component of the course will be located at the Harcourts Victoria Corporate Office - Level 3 / 95 Coventry Street, Southbank. Prior to attending the in-class component, you will be required to complete the online learning component of the course. It is in your best interest to enrol in the course as soon as possible. This will provide you with more time to complete the online component.


Career Information

Completion of the course for Agent’s Representatives fulfils the educational requirements to act as Agent’s Representative in Victoria. In addition to meeting the educational requirements, prospective Agent’s Representatives must meet other eligibility criteria including; not having a disqualifying criminal record. Further information about the eligibility to act as an Agent’s Representative can be found on the Consumer Affairs Victoria Website.


Agent’s Representatives can act on behalf of an Estate Agent and may perform the following tasks; property sales, property management, auctioneering and business broking.


Whilst we are unable to guarantee employment in the Harcourts network of Estate Agents, we can circulate your resume amongst business owners within our network. If you choose to participate, we will collect your resume during the in-class component of the course.


Course Outline:

This course will provide you with the entry-level units required by the Victorian Business Licence Authority to work in Real Estate. The course consists of three units of competency from the Certificate IV in Property Services (Real Estate).


Unit 1: Work in the Real Estate Industry (CPPDSM4080A)

  • Develop knowledge of Real Estate agency operations.
  • Interpret and comply with legislative and agency requirements.
  • Model ethical practice.
  • Identify industry employment requirements.

Unit 2: Identify Legal & Ethical Requirements of Property Management to complete agency work (CPPDSM4007A)

  • Develop knowledge of property management process – residential and commercial property.
  • Handle money.
  • Apply knowledge of property management.
  • Identify roles and responsibilities of agency personnel in property management.
  • Use a key register.
  • Communication and dispute resolution.

Unit 3: Identify Legal & Ethical Requirements of Real Estate Sales to complete agency work (CPPDSM4008A)

  • Develop knowledge of real estate sales including laws and regulations.
  • Develop knowledge of sales process including methods of selling.
  • Identify roles and responsibilities of sales personnel.



Your completion of the units of competency within the course will be assessed through the completion of online tasks and in-class assessment.


Learner Resources

You will be provided with access to our online learning resources. You will receive comprehensive printed learner guides and legislation extracts. Our trainers have extensive industry experience.



Through the enrolment form you will provide credit card details to facilitate the payment for the course. The total cost including; online learning, in-class learning, and learner resources is $700.


The Next Step

Click to register for our January course:

3 Day Course: 15th-17th January, 2019


We look forward to seeing you at the course.

If you have any further questions, please do not hesitate to give us a call on 1300 856 773.




How do I start a career in Real Estate?

Most entry level roles in real estate will require you to become an agent's representative. You will need to be an agents representative to perform tasks including negotiating (for either property sales or leasing) and receiving trust money on behalf of clients. Entry level roles in our industry include administration, property sales and property management. The industry is an exciting workplace with the opportunity to meet many people and help them achieve significant milestones in their lives.


Can I become an agent's representative after completing your course?

Harcourts provides training as a Registered Training Organisation (RTO 31139). The course for agent's representatives provides the educational qualifications required to become an agent's representative in Victoria.


Do I have to work for Harcourts if I enter the real estate industy?

No. Whilst we are always looking for good people and hope that you will aspire to a career with Harcourts, the qualification will provide you with the educational requirements to become an agents representative with any Victorian estate agent. 


Where is the training held?

The training is held at the Victorian corporate office in Southbank. Our modern training room provides a comfortable environment for up to 30 students. During lunch breaks, you will find many cafes located within the office complex and close surrounds.   


How long is the training?

Training is delivered over three days commencing at 9am on each day. Each day will conclude by 5pm. Your attendance for the three days is part of the requirement of completion of the course.


How much online work will I have to complete?

We recomend that you enrol in the course as soon as possible. This will give you more time to complete the online tasks of the course. You are required to complete the online tasks prior to attending the class delivery of the course. 

Upcoming Courses

Next 3 Day Course:
15th - 17th January (3 days)

Price: $700.00 
Location: Level 3, 95 Coventry Street. Southbank 3006
Time: 9:00am - 5:00pm

Training and Education

Training and Education

National Training Provider Number 31139